Política de privacidad

This Privacy Policy describes how LittleXperience (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or use our services, make a purchase at littlexperience.com (“the Site”), or interact with us in any other way related to the Site (collectively, our “Services”). For the purpose of this Privacy Policy, the terms “you” and “your” refer to you as a user of our Services, whether as a customer, a website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, or for operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the “Last updated” date, and take any other actions required by applicable law.

Collection and Use of Your Personal Information

To provide our Services, we collect your personal information from a variety of sources as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific uses detailed below, we may use the information we collect to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce our Terms of Service, and protect or defend the Services, our rights, our users, and others.

Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our Site and use our Services. “Personal information” means information that directly identifies or describes you, or that could be linked or associated with you. The following sections describe the categories and specific types of personal information that we collect.

Information You Provide Directly

Information you provide to us directly through our Services may include:

  • Contact Details: such as your name, address, phone number, and email address.

  • Order Information: such as your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account Information: such as your username, password, security questions, and other information used for account security.

  • Customer Support Information: any information you choose to include in communications with us, for example, when you send a message through the Services.

Some features of the Services may require you to provide certain information directly. You may choose not to provide this information; however, this may affect your ability to use or access certain features.

Information We Collect Automatically

We may also automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and account, including device information, browser information, network connection information, your IP address, and other information about your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, like Shopify.

  • Our payment processors, who collect payment information (such as bank account, credit or debit card details, billing address) in order to process your payment, prepare your orders, and provide products or services you request so we can fulfill our contract with you.

When you visit our Site, receive or interact with our emails, or access our ads, we or third parties we work with may collect certain information automatically via online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

All information obtained from third parties will be handled in accordance with this Privacy Policy. See also “Third-Party Websites and Links” below.

Use of Your Personal Information

  • Providing Our Products and Services: To provide you with our Services and fulfill our contract with you, such as processing payments, preparing orders, sending notifications regarding your account and purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, and enabling returns or exchanges.

  • Marketing and Advertising: We may use your personal information for promotional and marketing purposes, such as sending you promotional emails, text messages, or mail, and displaying ads for our products or services. This may include tailoring Services and advertisements to you both on our Site and on other websites.

  • Security and Fraud Prevention: We use your personal information to detect, investigate, or prevent fraudulent, illegal, or malicious activity. If you choose to register an account, you are responsible for keeping your account credentials secure. If you think your account has been compromised, please contact us immediately.

  • Communications and Service Improvement: To provide you with customer support and to improve our Services.

Cookies

Like many other websites, we use Cookies on our Site. For details about the Cookies we use via Shopify, see shopify.com/legal/cookies. We use Cookies to operate and enhance our Site and Services (including remembering your actions and preferences), to gather reporting and statistics, and to better understand user interactions. We may also allow certain third-party service providers to use Cookies on our Site to better personalize services, products, and ads on our Site and elsewhere.

Most browsers accept Cookies by default, but you may set your browser to delete or refuse Cookies. Please note that deleting or blocking Cookies may negatively affect your user experience and some Services or features may not function properly or may become unavailable. Blocking Cookies may also not prevent all information sharing with third parties, such as our advertising partners.

Disclosure of Your Personal Information

In certain circumstances, we may disclose your personal information to third parties for contractual, legitimate, or other reasons as outlined in this Policy. These may include:

  • With service providers or vendors acting on our behalf (IT management, payment processing, data analytics, customer service, cloud storage, order preparation, and shipping).

  • With business and marketing partners to display advertising and provide services to you (these partners will use your information in line with their own privacy policies).

  • When you indicate, request, or otherwise consent that we disclose certain information to third parties (such as for shipping products to you or using social media widgets).

  • With our affiliates or within our group of companies, where permitted by law.

  • In connection with business transactions such as mergers or bankruptcies, to comply with legal obligations (including subpoenas or similar requests), enforce our terms, and protect or defend the Services and our users’ rights.

We disclose the following categories of personal information for the purposes described in “Collection and Use of Your Personal Information” and “Disclosure of Your Personal Information”:

  • Identifiers: such as contact details and account/order information

  • Commercial Information: such as order details, purchase data, and customer support information

  • Internet or Other Electronic Network Activity Information: such as usage data

  • Geolocation Data: such as locations determined via IP address or other technical measures

To:

  • Service providers, vendors, marketing partners, and affiliates

We do not use or disclose “sensitive” personal information without your consent or for inferring characteristics about you.

With your consent, we may share personal information for advertising and marketing activities as described above.

Third-Party Websites and Links

Our Site may link to third-party websites or platforms. If you follow links to sites not affiliated with, or controlled by us, you should review their privacy and security policies as well as their terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found therein. Information you share on public or semi-public sites or on social media platforms may be visible to other users and/or to the public, without limitation as to use by us or others.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with personal information, please contact us using the details below to request deletion.

As of the effective date of this Privacy Policy, we do not knowingly “sell” or “share” (as defined under applicable law) the personal information of minors under 16 years of age.

Security and Retention of Your Information

No security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” Also, information you send to us may not be secure while in transit. We recommend you do not use insecure channels to communicate sensitive or confidential information.

The retention period for your information depends on factors such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other contracts and applicable policies.

Your Rights

Depending on where you reside, you may have some or all of the following rights regarding your personal information (which may only apply in certain cases, and we may deny requests as allowed by law):

  • Right to Access/Know: You may have the right to request access to the personal information we hold about you, including details regarding how we use and share it.

  • Right to Deletion: You may have the right to request deletion of your personal information that we retain.

  • Right to Correction: You may have the right to request correction of any inaccurate personal information we hold about you.

  • Right to Portability: You may have the right to receive a copy of your personal information in a portable format and to request transfer to a third party, in certain circumstances.

  • Right to Opt-Out of Sale/Sharing/Targeted Advertising: You may have the right to request that we do not “sell,” “share,” or process your personal information for targeted advertising purposes, as defined by relevant privacy laws. If you visit our Site with the Global Privacy Control opt-out signal enabled, this may be treated as a request to opt out of sale or sharing of information for the device and browser you use to access the Site.

  • Restriction of Processing: You may have the right to request that we stop or restrict the processing of your personal information.

  • Withdrawal of Consent: Where we rely on your consent to process personal information, you may have the right to withdraw such consent at any time.

  • Right to Appeal: You may have the right to appeal our decision if we deny your request. You may do this by responding directly to our denial.

  • Managing Communication Preferences: You may unsubscribe from promotional emails at any time by using the unsubscribe option in those emails. If you unsubscribe, we may still send you non-promotional emails, such as those regarding your account or orders.

You may exercise your rights through our Site or by contacting us using the information below. We do not discriminate against you for exercising these rights. We may need to collect information from you to verify your identity, such as your email address or account details, before responding to your request. Where permitted by law, you may designate an authorized agent to act on your behalf; we may require proof of such authorization and direct verification of your identity.

We will respond to your request in a timely manner as required by law.

Complaints

If you have a complaint about how we handle your personal information, please contact us using the contact details below. If you are not satisfied with our response, depending on your location, you may be entitled to appeal our decision or file a complaint with your local data protection authority. For information for the EEU, a list of responsible data protection authorities is available through edpb.europa.eu/about-edpb/about-edpb/members_en.

International Users

We may transfer, store, and process your personal information outside your country of residence. Your information may also be processed by staff, service providers, and partners in those other countries.

If we transfer personal information outside of Europe, we use recognized transfer mechanisms, such as European Commission Standard Contractual Clauses or any equivalent contracts as issued by the UK authorities, unless the transfer is to a country providing adequate data protection.

Contact Us

If you have any questions about our privacy practices, this Privacy Policy, or wish to exercise your rights, you can call us, email us at alucinabrother@gmail.com, or contact us at:
Camino de los Tanguillos, Chiclana de la Frontera, CA, 11130, ES.

For purposes of applicable data protection laws, unless stated otherwise, we are the data controller for your personal information.

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